Privacy Policy

Introduction

At Jaal Yantra Textiles, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

We collect information that you provide directly to us, including:

Personal Information: Name, email address, phone number, and mailing address
Business Information: Company name, industry, and business requirements
Account Information: Username, password, and preferences
Communication Data: Messages, inquiries, and feedback you send to us
Transaction Information: Order details, payment information, and shipping data

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

IP address and browser type
Operating system and device information
Pages visited and time spent on pages
Referring website and search terms
Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for various purposes, including:

Service Delivery: To process orders, fulfill requests, and provide customer support
Communication: To send you updates, newsletters, and promotional materials
Personalization: To customize your experience and recommend relevant products
Analytics: To understand how our website is used and improve our services
Security: To protect against fraud, unauthorized access, and other security issues
Legal Compliance: To comply with legal obligations and enforce our terms

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, email delivery, and analytics. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and the choices you may have.

Legal Requirements

We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Regular security assessments and audits
Access controls and authentication mechanisms
Employee training on data protection
Incident response and breach notification procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

You have certain rights regarding your personal information:

Access and Correction

You have the right to access, update, or correct your personal information. You can do this by logging into your account or contacting us directly.

Data Deletion

You may request that we delete your personal information, subject to certain legal obligations that may require us to retain certain data.

Marketing Communications

You can opt out of receiving promotional emails by clicking the unsubscribe link in any email or by contacting us. Note that you may still receive transactional emails related to your orders or account.

Cookies and Tracking

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete that information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.

We encourage you to review this privacy policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

Email: privacy@jaalyantra.com
Address: Kotwali Bazaar Road, Dharamshala, HP 176215, INDIA

Last Updated: January 2025