The public record of our stakeholder governance under B Corp PSG 2.1 — the six groups we have identified and prioritized, how their interests enter our decisions, and the engagement mechanisms that keep every one of them represented.
We identify stakeholders by three tests: how directly company decisions touch them, how dependent they are on the platform, and how much influence they hold over it. Workers, suppliers and customers come out primary — they are daily operating partners. Investors, community and environment are strategic — engaged through structured cycles rather than daily operations, with the environment represented through monitoring and verification rather than dialogue.
The founder-led team that builds and runs the platform — engineering, operations and hub presence across three regions.
The 150+ artisans and ateliers across handloom clusters who make everything the platform sells.
The buyers and brands who purchase handcrafted goods on the platform's storefronts.
Pre-seed and seed backers of the company's current raise.
The craft clusters and cities that host our hubs, offices and ateliers — Bagru, Srinagar, Florence, Sydney.
The commons that absorbs production's footprint — engaged through monitoring, verification and review rather than dialogue.
Engagement is not a survey we file away. Interests raised through the mechanisms below change what we build, how we price, and what the board holds itself to.
The partner portal is mobile-first with no portals to learn because that is what artisans could actually use. What gets built next starts with what artisans, buyers and the team can operate — not with what is elegant in a spec.
Commission and payout terms are published and queryable. When artisans raise issues with settlements, that feedback goes directly into how terms policy is written — transparency is the default, not a concession.
The board-adopted purpose statement binds strategy to stakeholder outcomes, and its annual review covers what each group actually experienced — not what we intended.
Custom-order consults — measurements, fabric, fit — flow straight into techpacks and sizing standards. Buyer interests literally shape the product specification.
The full inventory of engagement mechanisms, per stakeholder group. Each one is live now — not planned, not aspirational.
Every mechanism listed on this page is live today. The inventory is reviewed alongside the annual purpose review by the board.
Published in fulfilment of B Corp Certification requirements — Purpose & Stakeholder Governance 2.1 (Criteria 2.1.1, 2.1.2, 2.1.3). Kind Health Tech is a candidate for certification, not yet a Certified B Corporation.