Grievance procedure · Stakeholder group (b)
Raise a grievance as a supplier.
Artisans, ateliers and material suppliers on the platform. Anonymous or named — both are protected from any form of retaliation.
Loading...
Artisans, ateliers and material suppliers on the platform. Anonymous or named — both are protected from any form of retaliation.
Raising this in good faith can never be held against you — no impact on payouts, orders, contracts or standing. Retaliation is itself grievable.
Full procedure, grounds and response commitments: the grievance hub →
Prefer not to use the form? Mail hi@jaalyantra.com or write to the registered office in Riga, marked “Grievance”.